Place a scheduled Course on hold
- Jenna Buttershaw
- Hannah Letch
Steps to put a Course on hold
Related Helpguide Pages
Learn how to place a Course ‘on hold’ until it is confirmed to be running.
Issues are sometimes inevitable! If it seems that a Course is no longer certain to run, whether that is due to trainer illness or your customer does not think the date is suitable for them, you can place it ‘on hold’ until you have confirmation that it will go ahead.
While your Course is on hold, you will prevent additional bookings and make it clear in your schedule that this Course is not confirmed.
Follow this page to learn the steps to set a Course to ‘on hold’.
Place a scheduled Course on hold
This step will take you through updating a Course to have the status ‘On Hold’
Optional - Notify your Delegates
If you do not have an automatic Workflow email to let your Delegates know that their Course has changed to ‘On Hold’, follow this step to inform them
Optional - Notify your Trainer(s)
If you do not have an automatic Workflow email to let your Trainer know that their Course date has changed, follow this step to inform them
Optional - Check that your Course is not available on your website
If your Course was previously advertised on your website, once it is set to be 'On Hold' is should now be hidden to prevent bookings
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