Cancel a Course

Steps to cancel a Course

1 Cancel the Course & Delegates
2 Check your cancellation communications have triggered

Related Helpguide Pages

Learn how to cancel a Course

If one of your upcoming Courses has not had enough bookings to be viable, you can quickly cancel it and automatically notify Delegates and the assigned Trainer.

This will keep everyone is informed, preventing your Delegates and Trainers turning up for the Course and giving them time to cancel any of their travel plans and make alternative arrangements.

Follow this page to learn the steps to cancel a Course!

Cancel the Course & Delegates

This step will take you through the process of cancelling a Course and the Delegates that are currently booked onto it

Check your cancellation communications have triggered

This step will take you through checking that your automated cancellation emails/SMS have triggered

To check your cancellation communications have been triggered, you will follow these steps:

Check the Delegate notifications
Check the Trainer notifications

Check the Delegate notifications

This step will take you to the Communications DataGrid to check that your cancellation notification emails/SMS have been sent to your Delegates

Check the Trainer notifications

This step will take you to the Communications DataGrid to check that your cancellation notification emails/SMS have sent to your Delegates

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