Support online payments using Adyen
- Jenna Buttershaw
- Jamie Buttershaw
Learn how to set up an integration with the payment gateway Adyen, to take payments through Adyen in your platform and in your Checkout Basket or Shopping Basket.
Taking payments online is now the standard, and with our Adyen integration, you can streamline your payment processes directly through our platform. Adyen is a powerful and secure payment gateway that allows you to accept payments from customers around the globe, whether they’re booking Courses, or purchasing Products & Services. By integrating Adyen, you gain access to real-time payment tracking, enhanced fraud protection, and a seamless checkout experience for your customers.
Follow this page to learn about accessplanit’s integration with Adyen, and how to set it up.
About Adyen
Adyen is an online payment platform that enables businesses to accept payments securely and efficiently.
In both baskets our integration with Adyen uses an Adyen component embedded into the payment step of the shopping basket, this means that although it appears as though this is a ‘remote’ integration, all card details are captured and hosted by Adyen. This provides the security benefits of redirect and the user experience benefits of remote!
Our Adyen integration also supports payments in instalments (with optional interest), and payments via local payment methods such as Redcompra, Efecty, and PSE.
More information:
Adyen website: Engineered for ambition - Adyen
New accounts can take up to 14 days to be created, depending on complexity, risk level, and compliance checks (as of November 2024)
Please note
Adyen very infrequently accepts accounts for small to medium businesses.
Integrating your Adyen account into your accessplanit platform
Integrating your Adyen Account with your accessplanit platform is quick and easy, you need to gather a few details from Adyen to allow payments to be taken in accessplanit. Follow these steps to create and gather your Adyen account details.
To integrate your accessplanit platform with Adyen, you will follow these steps:
Setting up Adyen for use with accessplanit
Add your Adyen information to your accessplanit platform
To set your Adyen account up for use in accessplanit, you will need to gather some information and allow accessplanit to take payments.
The following details are required to link your Adyen account to your accessplanit platform
Merchant Name
API Key
Client Key
Live Endpoint Prefix
Next, add your accessplanit platform to your Adyen Account as an Allowed origin
Once you have set up your Adyen account and have collected the Merchant Name, API Key, Client Key, and Live Endpoint Prefix.
Open the ‘Administration’ menu from the Profile options at the top-right of your platform
Open the ‘Account Finance Options’ menu option to access the page where you can manage your Invoicing and Payment Method settings
Please note
This page is only available to Super Admins, if you cannot access this page, please get in touch with a Super Admin in your team to set up your Adyen integration.
Scroll down to the ‘Payment Methods’ section, here you should see a list of available payment methods for your system including Invoice, Cash, BACS and Card
You should additionally see ‘Adyen’ as an option, if Adyen is not listed here please contact the accessplanit support team and they will enable this for you
Check to enable Adyen as an available payment method
Once you have enabled Adyen, scroll down to the dedicated Adyen Details section of this page
Enter your Adyen details
If you are initially setting up Adyen using your Test Account, please provide:
Merchant Name
API Key
Client Key
Check the ‘Test Mode’ checkbox
If you are setting up Adyen using your Live Account, please provide
Merchant Name
API Key
Client Key
Live Endpoint Prefix
To enable Instalments, check the ‘Enable Instalments’ checkbox, then provide the maximum number of instalments that you would like to offer and an interest rate
Click Update at the bottom of the page to save your changes
Please Note
Adyen requires a billing address from booking users.
Please speak to your Customer Success Manager to ensure your system has been configured to require a billing address in your basket!
Instalment Payments
Instalment payments allow your customers to pay for their booking in monthly instalments, rather than paying for their booking all at once!
If you have configured your Adyen payment method in your accessplanit platform to accept Instalment payments, your customers will see an instalment option within the Adyen payment area where they can select how many instalments they would like to pay in and view the interest.
Adyen will manage the process of charging your customer each month, therefore once your customer has completed their initial payment your accessplanit platform will consider this booking paid for, and the corresponding Invoice will be recorded as ‘Completed’ with an Adyen transaction assigned to the Invoice.
If the customer does not complete their remaining payments, an administrator will need to update your accessplanit platform to support any of your processes, such as action any cancellations or mark the Invoice as unpaid.
If you apply interest for your customers who pay in instalments, there will be an additional line on the Invoices to indicate how much interest was charged. Please note that tax is not charged on the interest.
Please note
Interest will not be refunded when an Invoice (with interest applied due to instalments) has a refund processed.
Alternative Payment Methods
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