Adyen Configuration

Owned by Jenna Buttershaw
Last updated: 18 Apr, 2024 by Jamie Buttershaw
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This page will guide you though how to integrate your Adyen account with your accessplanit platform.

 

Setting up Adyen for use with accessplanit 

The following details are required to link your Adyen account to your accessplanit platform:

  • Merchant Name

  • API Key

  • Client Key

  • Live Endpoint Prefix

You will also need to add your accessplanit platform into your Adyen Account as an Allowed Origin

 

Adyen Requirements

You will need to ensure that you have the following set up with Adyen

  1. Your accessplanit platform has been added to your Adyen Account as an Allowed Origin

Please note, Adyen requires a billing address from booking users. Please speak to your Customer Success Manager to ensure your system has been configured to require a billing address in your basket.

Adding Your Adyen Details into accessplanit 

  1. To add these details into your system, navigate to Administration > Account Finance Options

  2. Scroll down to the Payment Methods section, within here you should see a list of available payment methods for your system including Invoice, Cash, BACS and Card. You should additionally see Adyen as an option. If you do not see Adyen listed here please contact the accessplanit support team and they will enable this for you

  3. Tick to enable Adyen Drop-in

     

  4. Scroll down to to the Adyen Details section of the page

     

  5. If you are initially setting up Adyen using your Test Account, please provide:

    1. Merchant Name

    2. API Key

    3. Client Key

    4. Check the ‘Test Mode’ checkbox

  6. If you are setting up Adyen using your Live Account, please provide

    1. Merchant Name

    2. API Key

    3. Client Key

    4. Live Endpoint Prefix

  7. To enable Instalments, check the ‘Enable Instalments’ checkbox, then provide the maximum number of instalments that you would like to offer and an interest rate

     

  8. Click Update at the bottom of the page to save your changes

Instalment Payments

Instalment payments allow your customers to pay for their booking in monthly instalments, rather than paying for their booking all at once!

If you have configured your Adyen payment method in your accessplanit platform to accept Instalment payments, your customers will see an instalment option within the Adyen payment area where they can select how many instalments they would like to pay in and view the interest.

 

Adyen will manage the process of charging your customer each month, therefore once your customer has completed their initial payment your accessplanit platform will consider this booking paid for, and the corresponding Invoice will be recorded as ‘Completed’ with an Adyen transaction assigned to the Invoice.

If the customer does not complete their remaining payments, an administrator will need to update your accessplanit platform to support any of your processes, such as action any cancellations or mark the Invoice as unpaid.

If you apply interest for your customers who pay in instalments, there will be an additional line on the Invoices to indicate how much interest was charged. Please note that tax is not charged on the interest.

Please note, that interest will not be refunded when an Invoice (with interest applied due to instalments) has a refund processed.

Alternative Payment Methods

The Adyen Drop-in tool supports many alternative payment methods from around the world.

The payment methods appear in the basket, based on a number of factors, including:

  1. Which methods you have enabled within your Adyen Account (please speak to Adyen for support with this)

  2. The currency of the basket (i.e. GBP, USD, COP)

  3. The total value of the basket (some payment methods are not available for very high or very low value baskets)

  4. The billing country selected within the basket

  5. The location of the user making the booking

We can confirm that the following payment methods have been tested and are supported by the Adyen Drop-in integration in your accessplanit platform.

  • Redcompra (available for users based in Chile paying for baskets in the currency CLP)

  • Efecty (available for users based in Colombia paying for baskets in the currency COP)

  • PSE (available for users based in Colombia paying for baskets in the currency COP)

  • Baloto (available for users based in Colombia paying for baskets in the currency COP)

If you would like to use any alternative options that are not included in the list above, please be mindful that these methods have not been tested at accessplanit and we can therefore not guarantee that they will work. Testing should be completed to ensure the option will work successfully in your basket. Please get in touch with a member of the accessplanit team if you have any questions about this.