Email a Trainer

From the Main Navigation Menu, go to Courses>Class or Courses>Web

Using the Search bar in the top right of the DataGrid, search for your Course using the Course ID or Course Name

Right-click the Course and click 'Email from the context menu

This will open the ‘Email’ pop up box

From here you can selected whether the Email is a pre made Template or AdHoc. If you have a Template then you can select this by clicking the ‘Select’ button. If you haven't please continue to step 6.

From the ‘Creation Type’ drop-down, select ‘AdHoc’

This will add additional text boxes for you to freely write your email

Under the ‘Sender & Recipient’ section, you will need to choose the option of ‘Trainer Email Addresses’

Once you have added your ‘Subject’ and ‘Body’ of your email, you can select a signature if required

Once you are happy with the contents of your Email, click the ‘Send’ button

From the Main Navigation Menu click Communications

This will open the communications Datagrid which shows all Email’s and SMS that have been issued to your Users

Usually, the ‘Date Created’ column is automatically showing the last Communication sent however, if your column isn't showing this, you can use the ascending and descending arrows to change it so that the column is showing descending

You will now see the Email you have recently sent to the Trainer at the top of the DataGrid

Right-click on the communication and select ‘Preview’ from the context menu

This will open a pop out which shows you a preview of the Emails contents, and any information relating to the communication