You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 23 Next »
← Knowledge Base Homepage
← Getting Started Homepage
In this section you will find information on how to get help with using your accessplanit system.
The Helpdesk office hours are 9am - 5pm, Monday to Friday and the team can be reached by phone on the following numbers:
UK Callers: 0845 543 0229
Non-UK Callers: +44 1524 389841
You can raise a ticket via the Support Portal and the Helpdesk will respond as soon as possible.
You can find more information on how to raise a ticket here.
You can find information on all parts of the system in our accessplanit Help Guide, including Overviews and more detailed How To pages.
If you have a specific issue with the system, you can find possible solutions to problems that you are experiencing using the Troubleshooting section.
You can find all of our training and overview videos in our video directory. Keep an eye out for any new ones!
You can find out most recent release notes here, detailing new features on the system and how best to utilise them.