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\uD83E\uDD14 Troubleshooting Price Schemes on Shopping Basket (SB3)
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In order for a Price Scheme to apply, you need to have both the account or job role Account, Account Group or Job Role if both are specified in the scheme itself. For example, if you have the combination shown below of account and user type, for this price scheme to apply, you would have to meet both of the criteria for this to apply. Meeting the account or the job role Having either the Account, Account Group or Job Role on their own would not work. |
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Check the Course Date Price Schemes - is the cost you’re seeing in SB3 against any of these mappings? If so, check the eligibility of the Price Scheme against the user creating the basket (Accounts/Account Group/Job Roles against the user that is logged in who is creating the SB3 basket.). If not, check the Course Template Price Schemes - is the cost you’re seeing in SB3 against any of these mappings? If so, check the eligibility of the Price Scheme against the user creating the basket (check the Accounts/Account Group/Job Roles against the user that is logged in who is creating the SB3 baskets). If there is no Accounts/Account Group/Job Role selected for a Price Scheme, then by default this cost will apply to all bookings. |
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If there is no Accounts/Account Group/Job Role selected for a Price Scheme, then by default this cost will apply to all bookings. |
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