This article explores just how our cancellation and transfer wizard charges work in a number of different scenarios that Admins may come across
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Cancelling a paid for place
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Note: There will be no record of the Delegate being assigned to the Placeholder or booked on the course. |
If the Placeholder is used, and all places are cancelled, the amount of the Invoice will be paid in full with a Credit Note.
Used – Paid:
If the Placeholder is used, this cannot be part-cancelled. The Delegate needs to be unassigned from the Placeholder, the quantity updated and then a Credit Note can be created and applied to pay off the outstanding amount for number of cancelled places. If a Credit Note is chosen to be created, this Credit Note will be for either the amount entered in the Credit Note Value, or if this is left blank, the proportionate amount for the number of cancelled places.
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