How To: Guide for Managers

How To: Guide for Managers

Learn how to use the accessplanit platform as a manager!

How to view a User's details

  1. Open the ‘Users’ menu option from the Main Menu

    image-20260408-134344.png

     

  2. Right click on the User's record within the User DataGrid and select Preview from the context menu

     

  3. A window will then display the basic information about the User, such as contact details, and date of birth


How to edit a User's details

  1. Open the ‘Users’ menu option from the Main Menu

    image-20260408-134344.png

     

  2. Find the User you would like to update

  3. Right-click on the User and select the ‘Edit’ option

     

  4. You will be taken to the User's ‘User Maintenance’ page where you can make changes to the User's details, and add further information

     

  5. To save changes made, click Save


How to create new Users

  1. Open the ‘Users’ menu option from the Main Menu

    image-20260408-134344.png

     

  2. Click the 'Add User' button at the top of the page

    image-20260408-134516.png

     

  3. Enter in the information about the User, and click ‘Save’ to create the User


How to make a booking on a Course

There are two pages available for you to  browse for and book courses!

  • Open the Course List if you would like to browse the available Courses

  • Open the Course Search if you know which specific Course you would like to book

    • When you find your Course, right-click on it and select ‘View Dates’

    • This will show you a pop-up window of available dates for you to book

Once you have found the course you would like to book, right-click on it and select the ‘Add to Basket’ option

image-20260408-134816.png

You can then proceed and complete your booking in the basket.


How to cancel Delegates from courses

  1. Open the ‘Future Delegates’ option from the Main Menu (this is available within the ‘Delegates’ group)

    image-20260408-134922.png

     

  2. Right click the Delegate you wish to cancel, and select Cancel or Request Cancellation
    If you do not have these options, they may not be available for you, you should contact your training provider to find out if you are able to cancel this Delegate

 


How to authorise Delegate Course requests

As a Manager you may have the ability to authorise or decline requested training from your team, if so this is managed within Authorisations page.

  1. Open the ‘Authorisations’ option from the Main Menu (this is available within the ‘Delegates’ group)

    image-20260408-135131.png

     

  2. Right-click a Delegate that has requested training, and select either ‘Accept’ or ‘Decline’ from the options

     


How to check a Delegate's Awards

  1. Open the ‘User Awards’ option from the Main Menu (this is available within the ‘Delegates’ group)

    image-20260408-135300.png

     

  2. This will allow you to check on your team’s qualifications, from here you can track their completion, targets, and expiry dates

    image-20260408-135351.png
    1. Renewed awards - this means the User has already achieved this award again, so we can ignore the expiry date

    2. Renewing awards - this means the User has already booked onto another course to achieve this award, we should make sure the next course is happening before their expiry date


How to add a user to a Placeholder place

If you have made a Placeholder booking, and now know who you plan to attend, you can allocate Users to your Placeholder places.

  1. Open the ‘Placeholders’ option from the Main Menu

    image-20260408-135548.png

     

  2. Right-click the Placeholder you wish to assign Users to, and select the ‘Assign’ option

    image-20260408-135708.png

     

  3. In the pop-up window, click ‘Select’ and choose the Users you wish to assign to the reserved places

    image-20260408-135809.png

     

  4. Click ‘Save & Close’ to assign the places


How to view Survey submissions

To see the responses your team have given to pre-course and post-course surveys, follow these steps:

  1. Open the ‘Course Surveys’ menu option from the Main Menu

    image-20260408-135956.png

     

  2. From this page you will see all requested Surveys, and whether your team have replied - the ‘Has been submitted’ column will show a ‘yes’ for anyone who has completed the Survey

    image-20260408-140038.png

     

  3. Right-click a Survey Submission and select ‘View Submission’ to view the response


How to make a payment against an Invoice

  1. Open the Invoices page from the Finance group in the Main Menu

    image-20260408-140152.png

     

  2. Find the Invoice you would like to make a payment for

  3. Right click the Invoice and select the ‘Pay’ option

     

  4. Enter your payment details, and click ‘Make Payment’



Contact Our Team

If you can't find what you're looking for, access our Support Portal, and our team of experts will be happy to help!

Follow Us

Facebook|height=20 LinkedIn|height=20 Instagram|height=20 Twitter|height=20

Copyright © 2025 accessplanit.

Social media icons by icons8.com