Manager Access Overview

Manager Access Overview

Search for a solution

The Manager Access area allows you to assign Manager permissions to your Users. Here, you can make Users Managers over any of your Accounts, Account Groups, or over your entire platform.

To learn how to use Manager Access, click here.

Where to find Manager Access

Click on the User Icon at the top right hand side of accessplanit and select Administration:



Within this page, click the menu option Manager Access:


What is a Manager?

A Manager is a Role within the accessplanit platform that comes with a specific set of permissions that lie between those of an Individual and a Training Administrator. Managers are able to access and edit the details of Users they have permission over, view details of the Accounts that have access to, and create new Users within those Accounts. They are also able to book courses for their Users, monitor their training history, and run Reports.

Managers also have access to some of the more advanced advanced features within accessplanit, such as authorising course places for their Users if your accessplanit has the provisional booking functionality enabled, and monitoring Survey Submissions.

Unlike a Training Administrator, however, they cannot create or edit courses, or access certain areas of the platform such as Report Writer or Administration. 


To find out how Managers can use the platform, click here.

 


FAQs

A Manager who is not the original Booking User is not able to view Placeholders mapped to their Account, why is this?

Currently, placeholders can only be seen and managed by the booking user, which means that if an account has managers, they are unable to see or manage placeholders for their account where they were not the booking user.

A Manager is not able to view a submitted Survey in their ‘Delegates Surveys’ page, why is this?

If a Manager is not able to view a submitted Survey, please check that the following criteria is met

  • The Survey has the type ‘pre-course survey’
    or

  • The Survey has the type ‘post course survey’ and the Course date is in the past


Contact Our Team

If you can't find what you're looking for, access our Support Portal, and our team of experts will be happy to help!

Is it your first time contacting the team? Learn how to raise a support ticket.

Follow Us

Facebook|height=20 LinkedIn|height=20 Instagram|height=20 Twitter|height=20

Copyright © 2025 accessplanit.

Social media icons by icons8.com