How To: Import User's Management of Users/Accounts/Account Groups

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Warning: We highly recommend and always suggest that you run an Import Job on your test platform first, before you upload the data on live.

To learn how to complete an Import Job, click here.

Creating the Import Profile

First, you need to create an Import Profile to use for the upload. Click here for more information on how to do this.

The Destination for this import would be User Manager.

For this import, the following fields need to be used as Key Columns in this Import Profile:

  • MappedID - this will be the User ID of the User you're wanting to designate a Manager for.

  • UserID - this is the User ID of the Manager.

Please note, the MappedID and the UserID must match UserIDs already present within the platform.

Another column you need in this import is:

  • MappedIDType - this is 1 for managing a User, 3 for managing an Account, 4 for managing an Account Group.

The column MappedIDType is a required column and the value supplied in this column should always be 1.

This import is for changing the Management tab found against a User record, this will not change the User's Roles on the platform.

Filling in the Import File

Then, you need to create your import file that you will use to upload the data. Below is a Sample File as a template, with the second row being a description of the field and the third being sample data that will need to be replaced.

User Manager Import Template.csv

All imports should be uploaded in a CSV format, as they lack formatting that would otherwise be included within the file.