Change the tax rate applied to Bookings, Purchases and Invoices

Change the tax rate applied to Bookings, Purchases and Invoices

Learn how to change the tax rate applied to Bookings, Purchase and Invoices

If your business charges a different tax rate on your Courses or Products & Services, this guide will show you how to update the tax rate used in your platform.

image-20250411-094520.png

This page will walk you through the steps to set your platform’s default tax rate.

Please Note

This process is only available to Users with Super Administrator platform access.


Update your tax rate

Follow these steps to set the tax rate that will be used in your platform

  1. Open the ‘Administration’ menu from the Profile options at the top-right of your platform

    image-20250414-092150.png

     

  2. This will open the Administration menu

    image-20250520-134918.png

     

  3. Open the ‘Account Finance Options’ menu option to access the page where you can manage your Invoice and Payment settings

     

    image-20250520-143613.png
  4. This will open the Account Finance Options form. This page allows you to manage your Invoice and Payment settings

    image-20250414-082518.png

     

  5. Check that the ‘Active Account’ is the correct Training Provider

    image-20250414-082617.png

     

  6. Add the Tax Rate amount

    image-20250414-092454.png

    Leave blank for the default 20%

     

  7. Optional - Change the Tax label

    image-20250414-092608.png

    Leave blank for the default (VAT)

  8. Scroll to the bottom of the page and click the ‘Update’ button

    5ca1161dadabcfa54b39c3f1540c9300-20250414-092807.gif

 


FAQs

Can I have different tax rates for some customers and/or regions?

No, tax rates are either applied or not. You can prevent tax from being applied (0%) on Courses, Products & Services, and for certain Customers

Please submit a Product Suggestion for different tax rates https://portal.productboard.com/cwfvxobqpbpj4sjupffqdnxm/c/273-configurable-tax-rates

Who can change these settings?

The Account Finance Options page is which contains the tax rate setting, is only available to Super Administrators

 


Contact Our Team

If you can't find what you're looking for, access our Support Portal, and our team of experts will be happy to help!

Is it your first time contacting the team? Learn how to raise a support ticket.

Follow Us

Facebook|height=20 LinkedIn|height=20 Instagram|height=20 Twitter|height=20

Copyright © 2025 accessplanit.

Social media icons by icons8.com