Offer a Course specific discount
Steps to create a discount for a specific Course
Related Help Guide Pages
Learn how to Offer a Course specific discount
Would you like to promote a particular Course or Course type? This guide walks you through creating a discount that applies only to selected Courses, for example, a special rate for all 'First Aid' Courses or Discounts that apply to Courses running within a specific date range.
Follow this page to learn how to set up a Course-specific Discount!
Create a Discount
Follow these steps to create a new Course specific Discount
Open the ‘Administration’ menu from the Profile options at the top-right of your platform
Open the ‘Discounts’ menu option to access the page where you can create and manage Discounts
Click the ‘Add Discount’ button
This will take you to the ‘Discount Details’ form, where you can create a new Discount
Make sure you have the right Training Provider selected in the ‘Account’ drop-down box
This Discount will only work on Courses offered by this Training Provider
Provide a label for your Discount
Your customers will see this label when they apply the Discount in the basket. Make sure it's easily identifiable when labelling. For example, we recommend adding the Course name within the label of the Discount - ‘Excel Special Discount’
Provide a 'Discount Code'
This is required even if your Discount will be applied automatically; the Discount Code must be unique on each of your Discounts. Make sure it's easily identifiable when labelling. For example, we recommend adding the Course name within the label of the Discount - ‘Excel15’Use the ‘Apply Automatically’ checkbox to decide if your Discount will be an Automatic Discount or a Manual Discount
Check the ‘Apply Automatically’ checkbox if you would like the Discount to apply to bookings that meet the Discount’s rules, and other criteria, without the Discount Code being entered, this would make it an ‘Automatic Discount’
Leave the ‘Apply Automatically’ checkbox unchecked if you would like the Discount to be applied to bookings that meet the Discount’s rules and other criteria only when the correct Discount Code is provided; this would make it a ‘Manual Discount’
Top tip!
We recommend setting all discounts to be ‘Manual’ to begin, until you have completed testing
Select the Discount Type as ‘Delegate’
Booking-based Discounts will only apply once per Booking. This means that if you have 3 Delegates being booked together, the Discount will only apply once to the Booking
Delegate-based Discounts apply per Delegate, which means that if you have 3 Delegates being booked together, the Discount will apply three times to the Booking (if all 3 Delegates meet the rules)
Set how much the Discount is worth using the ‘Fixed Amount or Percentage’ and ‘Amount’ options
If you would like to apply any usage limits to your Discount, e.g. each person can only use it once, enter this information into the ‘Usage Limits’ section
If you would like your Discount to only work on bookings made in a specific date range, enter this range into the ‘Validation’ section
Please note - these dates relate to the date of the Booking, not the date of the CourseClick the ‘Save’ button at the top of the page to create your Discount
You will now be able to access the other menu options in the Discount Management Menu
To make this Discount only available to specific Courses, open the 'Course Template Exclusivity’ page
For example, you may only want this Discount available for Courses that use the ‘First Aid at Work’ Course Template
Optional - You can select the Date Range in which this Discount is available, for example, they can use it between 1st May 2025 and 31st May 2025
Optional - You can add even further exclusivity and only make the Discount available if a previous Course has already been booked
If you would like to make this Discount only available to specific customers, you can set this up within the ‘Course Template Exclusivity’ page. For example, you may only want this Discount available for Delegates in the ‘Parker Group’ Account
Your Discount is now set up and available for bookings. We recommend testing the Discount.
Test the Discount
Follow these steps to test your new Discount
We will use a Course that meets the criteria for our Discount to check that it applies to our booking, as we expect it to!
Open the ‘Class’ or ‘Web’ Courses DataGrid from your main navigation menu on the left
Find a Course that meets your Discount criteria by applying filters and/or searching the Courses DataGrid
Right-click on this Course in the DataGrid and select the ‘Add to Basket’ option
Proceed through the Basket to the payment step
Enter your Discount Code and click the ‘Apply Discount’ button
Your Discount should be successfully applied to your Basket for the right value!
We will use a Course that does not meet the criteria for our Discount to check that the Discount does not apply to our booking!
Open the ‘Class’ or ‘Web’ Courses DataGrid from your main navigation menu on the left
Find a Course that does not meet your Discount criteria by applying filters and/or searching the Courses DataGrid
Right-click on this Course in the DataGrid and select the ‘Add to Basket’ option
Proceed through the Basket to the payment step
Enter your Discount Code and click the ‘Apply Discount’ button
Your Discount should not be applied to your Basket!
Once you have completed your testing, you can change your Discount to be Automatic if that is how you would prefer it to be set up!
FAQs
Can I add multiple rules to a Discount?
Can I see how often a Discount has been used?