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Record Trainer's working days and hours

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Record Trainer's working days and hours

Steps to record what days & hours a Trainer is available

Related Help Guide Pages

Learn how to set up your Trainer’s standard working pattern

Setting up your Trainers' standard working patterns makes sure they're only shown as available when they actually are! In your platform, you can define the regular working days and hours for each of your Trainers, so if someone doesn't work Fridays or is only available in the afternoons, the platform will take that into account when you are checking Trainer availability.

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This page will walk you through the steps to define the working days and hours for a Trainer.

Set up a Trainer’s working days & hours

This guide will walk you through how to set a Trainer’s working days, so that only available trainers will appear when scheduling CCourses. This prevents selecting a Trainer who has either set their unavailability or is currently assigned to teach another Course at the same time.

  1. From the Main Navigation Menu on the left, select ‘Resources’ and then ‘Manage’

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  2. This will open the Resources DataGrid

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  3. Find the Trainer you would like to set the working days & hours for by applying filters and/or searching the Resources DataGrid

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  4. Right click and select ‘Edit’ from the Context Menu

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  5. This will open the Resource ‘Details’ page

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  6. Select ‘Availability’ from the Resource menu on the left-hand side

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  7. This will open the ‘Resource Availability’ page

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  8. To set ‘Availability’ on the days you need the Trainer to be available, check the boxes that relate to the days the trainer is available to lead Courses each week

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  1. Optionally, you can also define the Start Time and End Time of each selected day; this will be the time(s) on the selected days that this Trainer will be available

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Top tip!

Want your Trainer to appear available all day? Simply leave the availability times (e.g. 'Monday Start Time' / 'Monday End Time') blank. This way t the Trainer will be available for courses running at any time during that day, and your Resourc, and your Resource Calendar won’t show them as unavailable due to partial working hours.

 

FAQ’s

Why is it when I use the ‘Working Hours' the entire day is blocked out in Trainer’s calendar?

When a Trainer has limited working hours set, the calendar in the ‘Month’ view can’t show a mix of available and unavailable time within a single day slot. As a result, the calendar marks the entire day as unavailable, even if the Trainer is available for part of it.

To see when the Trainer is available:

  • Switch to the ‘Week’ or ‘Day’ view in the calendar for a more detailed breakdown.

  • Or, when setting Trainer availability, you can choose to only select days (without start/end times) to avoid this display issue.

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