Assign a Product Purchase to an existing Delegate

Assign a Product Purchase to an existing Delegate

This page will show you how to add a Product & Service Purchase to an existing Delegate.

If a Delegate is already registered for a Course, and later decides they’d like to purchase a related Product or Service, perhaps a course manual or some related equipment, you can retrospectively record a Product Purchase for them!

Assigning a Purchase to the existing Delegate not only let’s you record the sale, but it also ensures the Product or Service is linked directly to the Delegate, keeping everything neat and organised in your platform.

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Follow this page to learn the steps to assign a new Purchase to an existing Delegate


Assign a Product Purchase to an existing Delegate

This is the process you will take to find your Delegate, and add a new Product Purchase to them.

  1. From the Main Navigation Menu, open the relevant 'Delegates' Smart Grid, depending on what type of Course your Delegate is registered onto

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  2. This will open the Delegates DataGrid

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  3. Search for the Delegate using the search and/or filters by searching the Delegate name or Delegate ID

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  4. This will limit the Delegates DataGrid to only show matches to your search

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  5. Once you have found the relevant Delegate, right-click them in the DataGrid to see the context menu options

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  6. Click on the ‘Edit’ context menu option

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  7. Click to open the ‘Purchases’ page for this Delegate from the management menu

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  8. Click the ‘Add Purchase’ button

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  9. Complete the ‘Products & Services Details’ form to record the details of the Purchase

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  10. Click ‘Save & Close’ to add the Purchase to the Delegate

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  11. If you would like to generate an Invoice for the Purchase straight away, right-click on the Purchase and select the ‘Generate Invoice’ context menu option

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