/
Example Consolidate Email Content - Delegates

Knowledge Base

💡Knowledge Base Home | 🚀What's New | 📅Upcoming Training Events

Example Consolidate Email Content - Delegates

Example Delegate-based email content:

Related Helpguide Pages

This guide contains example email templates for the most common Delegate-based emails, there is a single-email version and a consolidated email version available for each!

For each of the emails below there is an example of a single Delegate email (this is the email that would send about just one Delegate), and following that an example of how this email could be written as a consolidated email. For some of the emails, there are multiple examples for the consolidated version.

Confirmation of Classroom Booking

This Workflow typically sends immediately following a Delegate being booked onto a classroom Course

Example single Delegate email:
This example is for non-consolidated emails

Content

Output

Course Confirmation

Hello @@CandidateForename,

This is a confirmation of your registration onto our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of your course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

Download this course to your calendar

Your course place is now confirmed. Should you have any questions or require further information prior to the course start date, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-074820.png

 

 

Example consolidated Delegate emails:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different Courses will be added to different emails

Content

Output

Course Confirmation

Hello @@BookerForenames,

This is a confirmation of your booking for our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Delegates booked:

@@[@@CandidateForename @@CandidateSurname (@@Status)
]

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

Download this course to your calendar

Your booking is now confirmed. Should you have any questions or require further information prior to the course start date, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-075426.png

 

This example is for consolidated emails that are not grouped, this means that all Delegates that meet the rules for the same recipient will be included on the same email, even if they are on different Courses:

Content

Output

Course Confirmation

Hello @@BookerForenames,

This is a confirmation of your delegate bookings:

@@[@@CandidateForename @@CandidateSurname (@@Status): @@CourseOrAliasName - @@CourseDateStartDate{ddd dd MMM yyyy HH:mm } 

]

Your booking is now confirmed. Should you have any questions or require further information prior to the course, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-080037.png

 

Confirmation of Webinar Booking

This Workflow typically sends immediately following a Delegate being booked onto a webinar Course

Example single Delegate email:

Content

Output

Course Confirmation

Hello @@CandidateForename,

This is a confirmation of your registration onto our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of your course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Joining Details: These will be provided closer to the course start date

Download this course to your calendar

Your course place is now confirmed. Should you have any questions or require further information prior to the course start date, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-082705.png

 

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different Courses will be added to different emails

Content

Output

Course Confirmation

Hello @@BookerForenames,

This is a confirmation of your booking onto our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Delegates booked:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

Here are the details of your course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Joining Details: These will be provided closer to the course start date

Download this course to your calendar

Your booking is now confirmed. Should you have any questions or require further information prior to the course start date, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-083000.png

 

This example is for consolidated emails that are not grouped, this means that all Delegates that meet the rules for the same recipient will be included on the same email, even if they are on different Courses:

Content

Output

Course Confirmation

Hello @@BookerForenames,

This is a confirmation of your delegate bookings:

@@[@@CandidateForename @@CandidateSurname (@@Status): @@CourseOrAliasName - @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

]

Your booking is now confirmed and your webinar Joining Details will be provided closer to the course start date.

Should you have any questions or require further information prior to the course, please do not hesitate to contact us.

Thank you for choosing us!

Many thanks,

image-20240517-083618.png

 

 

Confirmation of eLearning Booking

This Workflow typically sends immediately following a Delegate being booked onto an eLearning Course

Example single Delegate email:

Content

Output

Course Confirmation

Dear @@CandidateForename,

Thank you for your booking onto our @@CourseName course.

To access your course please log onto your Learner Portal or follow the below URL: @@CandidateDirectELearningUrl

If you have any questions regarding your booking or any difficulty accessing your Learner Portal, please contact us on 0123456789.

Many thanks,

image-20240517-084443.png

 

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different eLearning Courses will be added to different emails

Content

Output

Course Confirmation

Dear @@BookerForenames,

Thank you for your booking onto our @@CourseName course.

Here is the eLearning access link for each of the delegates registered onto this course:

@@[@@CandidateForename @@CandidateSurname - @@CandidateDirectELearningUrl 
]

If you have any questions regarding your booking or any difficulty accessing your Learner Portal, please contact us on 0123456789.

Many thanks,

image-20240517-084755.png

 

This example is for consolidated emails that are not grouped, this means that all Delegates that meet the rules for the same recipient will be included on the same email, even if they are on different Courses:

Content

Output

Course Confirmation

Hello @@BookerForenames,

This is a confirmation of your eLearning bookings.

Here is the eLearning access link for each of the delegates registered:

@@[@@CandidateForename @@CandidateSurname: @@CourseName - @@CandidateDirectELearningUrl }
]

If you have any questions regarding your booking or any difficulty accessing your Learner Portal, please contact us on 0123456789.

Thank you for choosing us!

Many thanks,

image-20240517-085500.png

 

 

 

Classroom Course Reminder

This Workflow typically sends a number of days or a week before a classroom Course

Example single Delegate email:

Content

Output

Course Reminder

Hello @@CandidateForename,

This is a confirmation of your registration onto our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of your course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

Download this course to your calendar

If you are no longer able to attend the course, please contact us as soon as possible on 0123456789.

We look forward to seeing you!

Many thanks,

image-20240517-085927.png

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different classroom Courses will be added to different emails

Content

Output

Course Reminder

Hello @@BookerForenames,

This is a confirmation of your booking for our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Delegates booked:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

Download this course to your calendar

If any of the delegates are no longer able to attend the course, please contact us as soon as possible on 0123456789.

Thank you for choosing us!

Many thanks,

image-20240517-090049.png

 

 

Webinar Course Reminder

This Workflow typically sends a number of days or a week before a webinar Course

Example single Delegate email:

Content

Output

Course Reminder

Hello @@CandidateForename,

This is a confirmation of your upcoming @@CourseOrAliasName course starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of your course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Joining Details: @@CandidateWebinarDetails 

Download this course to your calendar

If you are no longer able to attend the course, please contact us as soon as possible on 0123456789.

Thank you for choosing us!

image-20240517-090414.png

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different webinar Courses will be added to different emails

Content

Output

Course Reminder

Hello @@BookerForenames,

This is a confirmation of your booking for our @@CourseOrAliasName starting on @@CourseDateStartDate{ddd dd MMM}

Delegates booked:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Joining Details: @@CandidateWebinarDetails 

Download this course to your calendar

If any of the delegates are no longer able to attend the course, please contact us as soon as possible on 0123456789.

Thank you for choosing us!

Many thanks,

image-20240517-090657.png

 

 

 

Confirmation of Classroom Waiting List Place

This Workflow typically sends immediately following a Delegate being added to a classroom Course’s waiting list

Example single Delegate email:

Content

Output

Waiting List Booking

Hello @@CandidateForename,

This is a confirmation that you have been booked onto the waiting list for our @@CourseOrAliasName course starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

We will be in touch if a place becomes available on this course.

Should you have any questions or require further information, please do not hesitate to contact us.

Many thanks,

image-20240517-091440.png

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different classroom Courses will be added to different emails

Content

Output

Waiting List Booking

Hello @@BookerForenames,

This is a confirmation of your waiting list booking on our @@CourseOrAliasName course starting on @@CourseDateStartDate{ddd dd MMM}

Waiting list delegates:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: @@VenueLabel, @@VenueAddress, @@VenueTown, @@VenuePostcode 

We will be in touch if any places become available on this course.

Should you have any questions or require further information, please do not hesitate to contact us.

Many thanks,

image-20240517-091701.png

 

 

 

Confirmation of Webinar Waiting List Place

This Workflow typically sends immediately following a Delegate being added to a webinar Course’s waiting list

Example single Delegate email:

Content

Output

Waiting List Booking

Hello @@CandidateForename,

This is a confirmation that you have been booked onto the waiting list for our @@CourseOrAliasName course starting on @@CourseDateStartDate{ddd dd MMM}

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: Online

We will be in touch if a place becomes available on this course.

Should you have any questions or require further information, please do not hesitate to contact us.

Many thanks,

image-20240522-080118.png

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different webinar Courses will be added to different emails

Content

Output

Waiting List Booking

Hello @@BookerForenames,

This is a confirmation of your waiting list booking on our @@CourseOrAliasName course starting on @@CourseDateStartDate{ddd dd MMM}

Waiting list delegates:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

Here are the details of the course:

Course Name: @@CourseOrAliasName

Start Date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm }

End Date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm }

Location: Online

We will be in touch if any places become available on this course.

Should you have any questions or require further information, please do not hesitate to contact us.

image-20240522-080313.png

 

Course Date has changed

This Workflow typically sends when the start or end date of a Course is updated

Example single Delegate email:

Content

Output

Upcoming Course: Date Change

Dear @@CandidateForename,

Please be aware that the date for your upcoming @@CourseOrAliasName course has changed to:

Start date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm}

End date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm}

We understand that this change may cause inconvenience, and we sincerely apologise for any disruption it may cause. If the new date does not work for you, please let us know as soon as possible and we will do our best to accommodate your needs.

Thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact us on 0123456789.

Many thanks,

image-20240522-081249.png

 

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different Courses will be added to different emails

Content

Output

Upcoming Course: Date Change

Dear @@BookerForenames,

Please be aware that the date for the upcoming @@CourseOrAliasName course has changed to:

Start date: @@CourseDateStartDate{ddd dd MMM yyyy HH:mm}

End date: @@CourseDateEndDate{ddd dd MMM yyyy HH:mm}

You have the following delegates registered onto this course:

@@[@@CandidateForename @@CandidateSurname (@@Status)

]

We understand that this change may cause inconvenience, and we sincerely apologise for any disruption it may cause. If the new date does not work for you, please let us know as soon as possible and we will do our best to accommodate your needs.

Thank you for your understanding.

If you have any questions or concerns, please do not hesitate to contact us on 0123456789.

Many thanks,

 

image-20240522-081554.png

 

 

Venue has changed

This Workflow typically sends when the assigned Venue of a classroom Course is changed

Example single Delegate email:

Content

Output

Upcoming Course: Venue Change

Dear @@CandidateForename,

Please be aware that the venue for your @@CourseOrAliasName course on the @@CourseDateStartDate{ddd dd MMM yyyy} has changed to:

Venue: @@VenueName

Address:

@@VenueFullAddress

We apologise for any inconvenience this change may cause and appreciate your understanding and flexibility. If you have any questions or need assistance with directions to the new venue, please do not hesitate to contact us at 0123456789.

We look forward to welcoming you at the new venue.

Many thanks,

image-20240522-082443.png

 

Example consolidated Delegate email:

This example is for consolidated emails that are grouped by ‘Course ID’, this means that Delegates on different classroom Courses will be added to different emails

Content

Output

Contact Our Team

If you can't find what you're looking for, access our Support Portal, and our team of experts will be happy to help!

Is it your first time contacting the team? Learn how to raise a support ticket.

Follow Us

Facebook|height=20 LinkedIn|height=20 Instagram|height=20 Twitter|height=20

Copyright © 2025 accessplanit.

Social media icons by icons8.com