Integrate with the accessplanit API v2 Feeds - Overview

Download the API v2 module brief:

Useful Help Guide Links

Related Resources

https://www.accessplanit.com/en-gb/webinars/api-v2-webhooks

https://www.accessplanit.com/api-terms-of-use

The accessplanit API Feeds are a great way to integrate your other systems with your accessplanit platform to streamline your operations!

Our API Feeds allow you to integrate your information with other other software in use within your organisation. From employee and customer-based software such as HR systems, VLEs, and CRMs, to financial and invoicing programs, to websites and enquiry forms, our API Feeds give you the ability to read and manage your accessplanit data automatically to avoid data rekeying and human error, saving you time and money!

What are the v2 API Feeds?

https://www.youtube.com/watch?v=iZmz8zoGnI8

Why use API Feeds?

API feeds are a powerful method for creating responsive, efficient, and secure integrations between your accessplanit platform and other software in use within your business.

API feeds facilitate automated access to the most current data stored within your platform, this means that your applications and systems are always working with the latest information, and reduces the need for manual data transfers/rekeying, this minimises human error and could save your team hours each week!

Additionally, APIs are built to scale as they can handle large amounts of data and requests, this means that they can grow alongside your business without much additional work!

Typically, each use of the API for an integration saves 260+ hours/year compared to a manual data sync. With a manual approach, approximately 5 hours per week are spent collating, exporting or rekeying, formatting, checking, importing, and (of course!) final checks. With an API integration, this manual effort is not required, and the data does not need to wait for an administrator to manually sync.

What do you get with API v2?

API v2 gives you the tools to connect your platform with you organisations other systems & applications. If you're looking to automate processes, improve data visibility, create bespoke user experiences, or build completely new solutions, API v2 provides the flexibility to make it happen.

Here is what is included within this module:

Data Feeds
A wide range of API feeds that allow you to retrieve information from your platform, including Courses, Delegates, Customers, Trainers, Bookings, and much more. These feeds make it possible to:
- Synchronise data with CRM, HR, finance, websites, and learning systems
- Power external reporting and dashboards
- Connect business intelligence tools such as Power BI
- Create custom applications using your platform data
Webhooks
Webhooks automatically notify external systems when important events occur within your platform, this allows integrations to react instantly, rather than pulling data periodically and checking for updates. This reducing manual effort and helping systems stay in sync automatically.t! Common events used to trigger webhooks include:
- A booking being created
- A Delegate completing a Course
- A new Organisation being added
- Course information being updated
- A new Organisation being added
- Course information being updated
API Scope Management
API Scopes allow you to define exactly what data and functionality an integration can access, this means your integrations are built securely and you can involve third-party applications or external integration partners without worry that they can access all your data.
Proof of Concept GitHub Resources
API v2 includes access to our proof of concept GitHub repository (Build your own Booking Portal & Shopping Basket ), this contains an example project that demonstrates how the API can be used to build:
- A custom course booking basket
- A bespoke learner portal
  These examples can provide a starting point for your own development team, helping you accelerate projects and explore what's possible with the platform.

To begin using our API feeds, you'll need access credentials. Once granted, you can start building custom integrations tailored to your specific needs. Our detailed documentation and support resources are here to assist you every step of the way.

Explore the sections below to learn more about the capabilities of our v1 and v2 API feeds, how to get started, and best practices for creating efficient and reliable integrations.

Please note

Access to accessplanit’s API Feeds is an additional, chargeable module. Please speak to your Customer Success Manager to see if this is already included within your accessplanit package or to find out more information!

API Use Cases

Here are the most popular uses for the API Feeds, supported by our recommended approach and best practice for each

How to access the v2 API Feeds

Access to the API Feeds is an additional module.

To be granted access to the feeds, or if you have any questions you would like to ask us, please contact your Customer Success Manager (CSM).

DISCLAIMER: By using accessplanit APIs, you agree to our terms of use.

Developer Resources

Developer information can be found in the below documentation:

Core resources:

API v2 - Developer Resources

Specific integration resources:

https://accessplanit.atlassian.net/wiki/spaces/HG/pages/3232989185

API Feed Restrictions

Each individual API Feed end-point is restricted to 5000 requests per hour, unless your accessplanit platform is hosted on a dedicated server (please raise a ticket via the Support Portal, available from the ‘Help’ option in your platform, if you are unsure of this)

FAQs

Here are answers to the common questions we receive about the API feeds

Is the data provided by the API v2 feeds in real-time?

Yes, each API GET request you make will return real time data for that moment

Can I access historical data in the API v2 feeds?

Yes, you can adjust your filters of your request to include or exclude historical data

How is the data transmitted via the API to keep it secure?

The APIs can only be accessed by users with API permissions. Additionally the range of access to the feeds is then limited by roles, this means that not every API User can access all of the available data, they can only access the data that is available to their user.

How do I get access to the API v2 feeds?

Your initial API Access will be granted alongside the module purchase For any additional API Users please speak to your Optimise CSM and they will ensure your access is set up promptly

Are the APIs RESTful?

Yes, our APIs are RESTful. They follow the principles of Representational State Transfer (REST), this means they are designed around clear, predictable, and industry-standard API architecture.

How do I arrange an API integration meeting with accessplanit?

To arrange an API integration meeting with accessplanit, you should contact your Customer Success Manager (CSM). They're the starting point for all API integration discussions. Email: customersuccess@accessplanit.com Alternative: Reach out via the Support Portal (available from the 'Help' option in your accessplanit platform)

What are the differences between accessplanit’s v1 and v2 feeds?

There are two versions of API feeds available for you to use to connect to your accessplanit platform: Version 1 (v1) Introduced in 2019, the v1 feeds have access to core modules (including course data, user and account data, and financial data), making them ideal for many standard integrations. Version 2 (v2) Launched in 2025, the v2 feeds offer extensive coverage of your entire platform, enabling integrations with a wider range of applications, and more complex integrations. This also extends to the field access, in v1 you can work with a set of predefined fields for each API endpoint, whereas in v2 you can access all fields that you can access in the platform. In addition to the significantly wider data access, v2 also benefits from the following: Field Selection While v1 feeds return every field every time, within v2 you can choose which fields you would like to be returned in your responses which optimises your requests, improving performance, and ensuring that your applications receive only the relevant information. Advanced Filtering The v1 feeds have support for applying multiple filters to your data requests, however v2 supports both AND and OR operators to refine your queries for much more precise data retrieval, enabling you to filter and access only the information needed for your integration. Custom Fields The v2 feeds have full access to every Custom Field you have created in your accessplanit platform, this means that the unique data required for your processes is available to make your integrations as useful and relevant as possible. Sorting The v2 feeds support sorting your data using the 'order by' feature, this means that you can organise and present your data in the most relevant way for your integration! Record Deletion: Where your login allows you to delete data, so will your v2 feed access! This functionality allows you to manage your data integrity by removing obsolete or incorrect records, this means that your platform data remains accurate and up-to-date. Record Count: Your v2 feeds can include a count of the number of records that meet your integration criteria, this means that your integration can assess the volume of data, understand how many pages of data there are, and optimise performance in data processing tasks.

How do I get access to the APIs for my platform?

The API is an add-on module, so you'll need to speak to your Customer Success Manager to get it enabled on your platform. Reach out to customersuccess@accessplanit.com to find out more about adding the API module and arranging a setup discussion. If you already have the API module and need help getting access, please contact the accessplanit Support team who will be able to assist you. Alternatively, your platform's Super Administrator should also be able to help with this.