View the Delegate Survey submissions for a Course

Steps to view the Delegate Survey submissions

 


Learn how to access the Survey responses that your Delegates have given about your Courses

It is important to review your Course feedback frequently to understand your customers' experience, and continue to improve your courses and supporting services!

You can access a list of Delegates that have completed your surveys, and view their submissions very easily

Please note

This page will not show you how to create a new Survey please access our dedicated guide to learn how to create and email Surveys to your Delegates.

Follow this page to learn how to view the survey submissions that your Delegates have made for your Courses.


View Delegates that have submitted a Survey response

This step will show you how to filter your Delegate’s DataGrid to only see Delegates that have completed a Survey

 

  1. Open the ‘Class’ or ‘Web’ Courses DataGrid from your main navigation menu on the left

    Course option from main navigation menu

     

  2. This will open your Courses DataGrid

     

  3. Find the Course you would like to preview by applying filters and/or searching the Courses DataGrid

     

  4. Once you have located your Course, right click on the Course date to open the context menu options and select ‘Delegates’ 

     

  5. This will open the Delegates DataGrid

     

  6. Add the column 'Course Survey Submitted' to your DataGrid, you can find the steps for adding a DataGrid column in our dedicated guide

     

  7. You may want to add a filter if you have a large number of Delegates listed, you can do this by visiting our dedicated page
    The rules for your filter would be as follows:
    Course Survey Submitted - not empty
    Course Survey Submitted - Period - Last 7 days




View a Delegate’s Survey response

 

  1. Open the ‘Class’ or ‘Web’ Courses DataGrid from your main navigation menu on the left

     

  2. This will open your Courses DataGrid

     

  3. Find the Course you would like to preview by applying filters and/or searching the Courses DataGrid

     

  4. Right Click and from the context menu select ‘Surveys’

     

     

  5. This will open the Surveys DataGrid

  6. Find the Delegate who's Survey you wish to view, right click on them and click ‘View Submission’ from the context menu

     

  7. This will open the Survey submission for your selected Delegate in a pop up window