Update the assigned Trainer on a Course

Update the assigned Trainer on a Course

 

Learn how to update the trainer that is allocated to a Course

If one of your Trainers can no longer lead a Course, you can easily assign a new one to keep your Course schedule on track.

Avoid needing to cancel your Course by identifying a good-fit replacement trainer!

selecting a trainer for a Course

 

Follow this page to learn how to change the Trainer assigned to a Course.


Update the assigned Trainer on a Course

This step will take you through updating the assigned Trainer on a Course.

 

  1. From the Main Navigation menu select 'Courses Class' or 'Courses Web' this will open the Course DataGrid

    Course Navigation menu

     

  2. Search for your Course using the search bar in the top left of the DataGrid using the Course Name or Course ID

    Course Search Bar

     

  3. Check the column is included in your DataGrid, if you do not yet have ‘Trainer Names’ included as a column, add it by using the ‘Change Columns’ option

    Select Trainer Names.png

     

  4. Find the Trainer by applying filters and/or searching the Class or Web DataGrid

    Trainer Names Filter.png

     

  5. Click the Quick-Edit button for this Course Date

    Quick Edit button for Trainer.png

     

  6. Update the Trainer Name from the Quick-Edit pop-up box 

    Select Trainer pop up box.png

     

  7. Select the best fit Trainer with an availability type of 'Available'

    Trainer DataGrid

     

  8. Select 'OK' when the trainer has been identified

    OK Button

     

  9. Click the ‘Save & Close’ button to update the changes

    Save and Close.png

     

  10. Optional - To document why the trainer has been updated on your Course, you can add a Note to the Course

    Add a note

    You have the option to select the checkbox that allows the Trainer to see the notes from their Trainer Portal view.

  11. Check the DataGrid to see if your changes have been made successfully 

    New Trainer name.png

Top Tip

If your Trainers travel a lot, use the Resource Calendar in ‘timeline mode’ to get a holistic view of where your Trainers are in the days leading up to the Course

FAQ’s

Will this process notify the Trainers?

Not automatically, but you can set up workflows to trigger based on the trainer record changing.

 


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