Page Comparison

Test

Platform

Alongside your Live, production system platform is a Test systemplatform. This system is used by the accessplanit team to test all new features, developments, and bug fixes.

We can provide you with access to your Test system environment as it can be very handy for practicing and testing out new processes, however you must bear in mind that this system may be unstable and may become unavailable as we apply new releases and complete our own testing.

Sandbox

Platform 

During your implementation phase with accessplanit you will be provided with a Sandbox system environment free of charge to complete your process mappings and to get familiar with the system platform before you begin to work on your Live, production systemplatform.

Sandbox systems environments receive the same updates as the Live systemsplatforms. This means that when you are process mapping you can be sure that all processes that work on your Sandbox system will also work on your live systemLive platform.

Once your implementation phase is complete, your Sandbox system will be turned off. If you would like to keep your Sandbox system for an extra month or longer, this is possible however there is a charge for the ongoing maintenance and server space. Speak to your Customer Success Manager at accessplanit for more information.

You can also purchase a Sandbox system environment if you would like to keep this as a permanent testing space for yourselves, you can speak to your Customer Success Manager for more information on this.

Sending emails from Test and Sandbox

Platforms

The Test and Sandbox systems platforms block nearly all emails from sending out. This allows you to make test bookings, cancellations, and other processes without worrying about real emails sending out to your customer base. You are still able to view all of the emails which would have sent by accessing the Communications log.

There are a couple of exceptions to the block:

1. The ‘Send Sample’ option available in Workflows. For each Workflow set up in your system accessplanit you are now able to preview the email that would be sent and send a sample email for it to fully test the content. To do this you would access the Workflow Action and select the Preview option at the top right.
2. It is also possible to bypass this block for specific email addresses in order to test your emails send when they should and to see how they look in an inbox. Speak to your Implementation Manager or Customer Success Manager to allow specific email addresses to receive emails from your Test or Sandbox systemenvironment.

System Security